WHAT OUR CLIENTS SAY ABOUT US…
University College Cork
“As an employer University College Cork recognises the importance of supporting and retaining female staff who take maternity leave, and also the impact that taking time out of the workplace to raise a family can have on the careers of some women. Pregnancy and childbirth necessitate a break in employment for mothers and the way in which this interruption is managed has important implications for women and their families. The University had a range of policies and supports that are available to both female and male staff transitioning to parenthood. All policies comply with the legal obligations imposed on the University, but it was recognised that there was a need to collate and revise our policies, introduce new supports and have a concise and co-ordinated approach to managing maternity leave transitions whilst meeting the needs of the individual, the line manager and the university.
The provision of a Maternity Transition Coaching model was introduced as part of the supports available to female staff. In order to upskill and develop expertise targeted at pregnant employees I underwent a one to one upskilling session with The Talent Keeper Specialists. This involved the induction to a framework to develop and promote a coaching service which would maximize the benefits for both the employee and the University. The upskilling coaching involved an overview of the coaching model provided by The Talent Keeper Specialists, provision of materials to support every stage of the interaction with the coachee and a structured goal orientated coaching session framework. The valuable scenario based discussion allowed for roleplaying which enhanced my confidence in the delivery of this new initiative in UCC. ”
Helen O’Donoghue, Human Resources, University College Cork
Anglia Ruskin University
The workshops were unique in style for us in ARU as we hadn’t previously led a session for staff and then their managers. The staff session gave excellent grounding for the session with their line managers later in the day.
“The Talent Keeper Specialists provided practical solutions, challenged our thinking and engaged our staff to focus on progressing their career or facilitate progression for those working for them. All delegates rated the sessions highly as it provided practical, personal ideas and recommendations for furthering their career or supporting those that work for them. It was eye opening for line managers and we were able to challenge assumptions and promote our Part time and Flexible Working Forum through this work. As an HR Manager it was really helpful and insightful to attend sessions for our staff and then their managers; their shared and opposing concerns; and how ARU can provide support for the mutual benefit of staff and their managers. This is so often a challenge for the HR Professional – balancing support with business needs.”
Rachael Cornwall, Head of Talent & Development, Anglia Ruskin University
“Working with The Talent Keepers was an easy process from day one. After providing a comprehensive selection of prospective solutions to tackle the challenge, a clear structure in planning out the process of creating the guides was delivered, with the team always supplying their work before the deadline. Jessica’s understanding of the issue led to the additional production of the publicly available guide for line managers, doing this was important in addressing a knowledge gap and has proven to be popular (the third most downloaded PDF in the last quarter of 2014).
Since the production of the guides, we have seen regular stream of downloads and positive feedback on social media. Regular comments from members focus on “the essential nature” and “informative but not restrictive language” of each piece of guidance, always crediting the confidence that they inspire. This is testament to the quality of the final product. Finally, Jessica’s infectious enthusiasm for the issue, alongside her energy and genuine drive to positively effect change make her stand out one of the most inspirational people I have worked with.
Having established an incredibly useful working relationship with Jessica, I look forward to working closely with the Talent Keeper Specialists over the coming years as we continue our work on equal pay and gender balance.”
Andy Ross, Public Relations & Policy Manager, Chartered Institute of Public Relations
The Comeback workshops have been a fantastic opportunity to get mat returners and their line managers together to ease the transition back to work. They are helping managers and returner to communicate effectively, ensuring that the returner is more confident when they return making this process much smoother. This is the first time we have run anything like this before and the feedback has been amazing, from both returners and line managers. Line managers are able to speak to others experiencing the same situation and understand how to support their returner in a way that works for both them and the individual.” Kirsty Duncan, L&D manager, ITV
“The most significant gains from me from coaching have been the confidence boost of reflecting on achievements prior to maternity leave; practical methods for better managing my time and talking through personal challenges that have impacted my ability to be effective at work.” Louise, BlackRock.
“The coaching sessions helped me step back and think what I *really” want. It helped me crystalise my thinking. I am more confident as a result of the sessions. Invaluable. I really appreciated the structured approach of the sessions and preparation for them – the prep sheets helped focus the mind. Jessica has an incredibly warm approach, I very quickly felt at ease. She knew exactly when to listen, when to ask the right insightful question and when to make suggestions. I really appreciated the combination of step back/space with concrete suggestions and sharing experience of other coachees where it helped me.” Angelique.
“Coaching for me hasn’t been about my transition to work post maternity. It’s been about actively supporting my purpose and passion to take the necessary steps to get what I want. I really believe everyone could benefit especially for any ‘flight risks’ (great people we wish to retain that may be at risk of leaving the business). This is a fantastic resource to have available to the business.” Viv.
“Something shifted after our conversation and I feel really comfortable about going back to work. I’m the main bread winner and I’ve got to be comfortable about that but two months ago I was in doubt. It felt really hard. The fact that I’d talked to you before having that conversation with (my boss) made a di erence. I’m clear now that if I’m going to leave my baby for 10 hours a day I want to be promoted. I’m going to go for it, I’m clear about what I want.” Katherine.
“It was fantastic. Coaching boosted my confidence following my return to work from maternity leave and I felt more in control as a result. Just having someone outside of the organisation to talk to in a confidential manner was helpful and have never felt judged. I feel I have explored challenges in a new way that I wouldn’t have done without the coaching experience. Jessica listened very closely to what I was saying, ensured she understood and always asked questions that prompted further thinking. I built trust very quickly due to her approach.” Jo.